FAQs

Do you ship to US?

Unfortunatley not yet, but we are working on all the legal requirements. Subscribe to our newsletter on the homepage to be the first to know.

How much is delivery?

All deliveries are free in the UK, orders are shipped Royal Mail 2nd class signed for. At checkout you have the option to pay for Royal Mail 1st class signed for and next day special delivery.

Have you increased your prices?

Yes, all items have had an slight up increase of up to 15% and that is a little as £2. As we all know with the inflation increases, this has affected our small businesses. This includes wax, oils, labels, containers etc...

Why do I have to pay for delivery on Marketplace?

Melanin Marketplace is seperate to the candles, however you can add items from both sections into your basket at checkout. Post and packaging is included in the shipping cost and materials purchased for posting. This would be the same if I was selling the item on eBay or Depop.

Do you accept Klarna or Clearpay?

Yes! We have recently launched Clearpay payments. Happy shopping :)